Toyota North American Parts Center
and get a real look at Lean principles in action
1425 Toyota Way Ontario, Ca. 91761
1. Experience up close and personal an integral part of Toyota's $3.5 billion North American service parts and accessory Lean Systems Thinking procurement, warehousing and logistics supply chain network:
· A supply chain twice as efficient as industry competitors.
· Industry's highest "same-day service" rate for customers by dealers.
· Industry's best service (fill rate, lead-time) to dealers, enabling 50% day's supply reduction while increasing SKUs stocked by 50%.
· Lean JIT logistics deployed across supply chain from suppliers to dealers.
· Synchronized storage and operations across global DC network.
· Double inventory turns & 50% higher labor productivity vs. industry average.
· Best supplier performance with over 70% of volume ordered and shipped daily.
2. Learn about Toyota's uniquely effective business culture:
· Nearly 500 employees, 17 football fields under roof, 500,000 warehouse storage locations, procurement, customer service and other operations visually demonstrating Toyota's magic "secret sauce" culture and methods in action.
· Learn the management values that enable the organization to achieve and sustain competitive advantage.
· Learn how front line leaders develop and support their people.
· Learn how employees in Toyota's "human resources value stream" get hired, on boarded, collaborate to manage their own work, develop their talents and grow their careers.
· See the stable and organized efficient and effective flow of work that results.
3. See world-class examples of innovative safety and environmental initiatives demonstrating Toyota's social values, long-term view and Lean Systems Thinking that create significant cost savings and competitive advantage while doing the right thing for employees and our planet:
· Implementation of Toyota Global Safety Standard including separating man and machine interface and engineering hazards out of the work so PPE is not required.
- Cal OHSH Voluntary Protection Program Star Site audit passed.
- Workman's compensation premiums are reduced.
To reduce carbon footprint from transportation and offset rising freight costs, a container density improvement initiative
· eliminated need for 1,000 inbound and outbound containers per year, actually reducing freight costs as volumes rose significantly.
· Full use of returnables to distributors throughout the U.S., Canada, Mexico and Puerto Rico dramatically reduce packaging expenses, helping our environment.
- Earns State Environmental Honor as 2003 'WRAP of the Year' Award Winner for Outstanding Waste Reduction
· At installation North America's largest roof-mounted solar array-an area equal to fourfootball fields (now the third largest) provides 58% of the energy for the facility.
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